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Kritterbox not accepting my password
Nomadic wanderer Show this Post
08-04-2015, 06:02 AM #1
Nomadic wanderer Incognito Anonymous
 
Have not posted for many days on that account.

I have not forgotten my password, seems the site will not accept it.

...By your command?...
08-04-2015, 11:34 AM #2
JayRodney ⓐⓛⓘⓔⓝ
Posts:31,585 Threads:1,443 Joined:Feb 2011
hmm.gif Nothing we did. If your email addy is a good one, we can reset it and send a new temporary password.
Just let me or Octo know. cheers.gif

wonder.gif
08-04-2015, 11:50 AM #3
Accidental Stoner Member
Posts:9,036 Threads:74 Joined:Feb 2011
Hope you sort it out.

Very cool to have some brand new Kritters in the box!

cheers.gif
08-04-2015, 12:45 PM #4
Octo Mother Superior
Posts:43,370 Threads:1,483 Joined:Feb 2011
We can't see your password, only change it, so let me know if that's what you want.
Nomadic wanderer Show this Post
08-05-2015, 03:52 AM #5
Nomadic wanderer Incognito Anonymous
 
(08-04-2015, 12:45 PM)Octo Wrote:  We can't see your password, only change it, so let me know if that's what you want.

I tried the `Request Login Credentials` with 2 separate emails, and did not get any replies.
08-05-2015, 11:28 AM #6
JayRodney ⓐⓛⓘⓔⓝ
Posts:31,585 Threads:1,443 Joined:Feb 2011
Upon investigation, that function is not working. wtf2.gif I am looking into that.
What we can do meanwhile is delete your existing account after taking note of your post count, then you can create a new account under the same name with a new pw that you'll remember.
We'll give you your post count back and all's well.
Sorry for the temporary glitch, but until now, we didn't even know about it. Thanks for bringing that to our attention.

wonder.gif
08-05-2015, 12:35 PM #7
Octo Mother Superior
Posts:43,370 Threads:1,483 Joined:Feb 2011
I changed your password and sent you an email.
Nomadic wanderer Show this Post
08-05-2015, 04:48 PM #8
Nomadic wanderer Incognito Anonymous
 
(08-05-2015, 12:35 PM)Octo Wrote:  I changed your password and sent you an email.

Thanks Octo,

I noticed that all password reset emails were redirected to the junk folder and nor registering as new mail.

I tried the last temporary password you sent me, and I still could not log in.

I don't mind waiting till the glitches are resolved and try again later. cool.gif
08-05-2015, 04:52 PM #9
Octo Mother Superior
Posts:43,370 Threads:1,483 Joined:Feb 2011
Let me try to log in with your new password, maybe there's some crap in the intertubes 13.gif
08-05-2015, 04:53 PM #10
Nomadic wanderer. Member
Posts:59 Threads:7 Joined:Jul 2015
Seems to work
08-05-2015, 04:54 PM #11
Octo Mother Superior
Posts:43,370 Threads:1,483 Joined:Feb 2011
Don't forget the dot after your user name, maybe that's what it's about hmm.gif
Anonymous Kritter Show this Post
08-05-2015, 05:42 PM #12
Anonymous Kritter Incognito Anonymous
 
(08-05-2015, 04:54 PM)Octo Wrote:  Don't forget the dot after your user name, maybe that's what it's about hmm.gif

I must have mistakenly added a dot when I changed my user name. That clearly would have been part of the problem! My bad!

I still cannot log in with the last pw you sent me though.

I've had my fair share of bad luck with the net, and technology in general in the past few months. so this does not surprise at all...just my bad luck.
08-05-2015, 06:09 PM #13
Octo Mother Superior
Posts:43,370 Threads:1,483 Joined:Feb 2011
Clear your cookies and try to log in again.
Nomadic wanderer Show this Post
08-07-2015, 05:38 AM #14
Nomadic wanderer Incognito Anonymous
 
(08-05-2015, 11:28 AM)JayRodney Wrote:  Upon investigation, that function is not working. wtf2.gif I am looking into that.
What we can do meanwhile is delete your existing account after taking note of your post count, then you can create a new account under the same name with a new pw that you'll remember.
We'll give you your post count back and all's well.
Sorry for the temporary glitch, but until now, we didn't even know about it. Thanks for bringing that to our attention.

Thanks dude, I figured I would wait a few days to see if things would work out, but now I am getting antsy and thinking that a delete/create new account might be a great last resort.
08-07-2015, 11:22 AM #15
Octo Mother Superior
Posts:43,370 Threads:1,483 Joined:Feb 2011
You could create a new account, nomadic wanderer without the dot for instance. That would be the fastest way to fix this as we need to update another website before KB so it's going to take a little while.



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