The consumer-facing portion of HealthCare.gov has markedly improved since the problem-plagued rollout in October, but a serious backlog of error-ridden applications remains. Approximately 22,000 Americans have filed appeals with the Obama administration to fix mistakes made during the application process, according to internal government data obtained by The Washington Post.
Customers’ complaints vary. Some believe HealthCare.gov charged too high a price for their plan, some were sent to the wrong insurance program, and some were denied coverage outright. The 22,000 have filled out seven-page forms detailing the problem, sent their complaints to a contractor and had the complaints entered into a computer system, but are still waiting for Centers for Medicare and Medicaid Services (CMS) to make the changes.
Read more: http://dailycaller.com/2014/02/03/report...z2sI0dcOZf
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